BPMN Sketch Miner

Sketch ⇦Tutorial ⇨Examples Help Feedback

Challenge One

Layout: ↓→Zoom: 1:1 FitShare: LinkExport: SVG PNG BPMN

Sketch the following process.

When a claim has arrived, a junior claims officer enters the claim details into the insurance information system. The same junior claims officer performs a basic check to ensure that the customer’s insurance policy is valid and that the type of claim is covered by the insurance policy. It is rare for the claim to be rejected at this stage, but it can happen, in which case the junior claims officer sends a notification to the client about the rejection.